About us

Our story began in 1998, when our department was founded as an independent company within the Lufthansa Group. Today, we are over 60 people working at Lufthansa Process Management GmbH (LPM). Our main offices are located in Neu-Isenburg, at the outskirts of Frankfurt, Germany.

LPM has earned a sterling reputation in revenue management services for the airline industry, especially fare distribution. It is built on the expertise, experience and skills of a focused and dedicated group of professionals.

We take pride in delivering superior services through a global service structure that ensures maximum flexibility and cost-effectiveness – and 24/7 availability.

LPM’s proprietary workflow system gives you the assurance of effective process control, including capacity and workload management. It also monitors key performance indicators to ensure compliance with agreed service levels.

Our focus on high quality levels and on-time performance at every stage translates into better visibility and uncompromising accountability. It means we make a measurable difference.

LPM’s success is the result of our commitment to continuous improvement and customer orientation. It means understanding your requirements today with an eye on what they will be tomorrow.

Let’s start a conversation.