Data Protection

Information on our privacy statement

Any personal information collected during visits to our websites is processed in accordance with the provisions of EU-GDPR and German law. Our data protection policy also complies with the internal data protection guidelines of the Lufthansa Group.

Our websites may contain links to other providers’ websites that are not covered by this privacy statement

Lufthansa Process Management GmbH respects your personal privacy.


Collection and processing of personal data

Lufthansa Process Management GmbH uses cookies to track visitor preferences and to improve the design of its websites accordingly.

 Our website uses Piwik, this is a so-called web analytics service. Piwik uses. "Cookies", which are text files that are stored on your computer and allow our hand to analyze the use of the website. For this purpose, the usage information generated by the cookie (including your abbreviated IP address) transmitted to our server and saved to use for analysis, what the website optimization is on our part. Your IP address is anonymized immediately during this process, so that you will remain anonymous as a user for us. The information generated by the cookie about your use of this website will not be disclosed to third parties. You may refuse the use of cookies by changing the settings on your browser, however, it may be that you may not be able to use all features of this website in this case.

If you do not agree with the storage and analysis of this data from your visit then you can object to the storage and use below a mouse click at any time. In this case, a so-called. Opt-out cookie is stored in your browser, which has the consequence that Piwik disclaims session data. Caution: If you delete your cookies, so this means that even the opt-out cookie will be deleted and may need to be re-activated by you.


Lufthansa Process Management GmbH is committed to complying with the articles of its data protection policy as described above.

Should you have any questions regarding the handling of your personal information, please contact our Data Protection Coordinator. Together with data protection staff, this manager is also your point of contact for requests for information, suggestions or complaints.

Alexander Schüllermann
Lufthansa Process Management GmbH
Dornhofstraße 34
63263 Neu-Isenburg

You may also send us your data protection inquiries by: